Twelve years ago, Fone Dynamics was founded with a simple goal: to provide reliable voice solutions. The world of communications has changed a lot since then and so have we.
We’re still the same dedicated team you’ve worked with since 2014. But our solutions have grown far beyond voice. To better reflect the wide range of services we now offer, we’re proud to share a major milestone:
Fone Dynamics is officially becoming Fdx.
Why the change?
Our new name reflects our growth into a full-service communications and automation partner. Voice remains at our core, but we now offer a broader set of tools to help your business grow:
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IPaaS (Integration Platform as a Service) & Custom Integrations: We’ve partnered with leading platforms like Workato to help connect your systems and reduce manual workflows. We don’t just offer off the shelf connections; our team can design, build, and personalise integrations that sync your tools and automate your workflows.
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CPaaS (Communications Platform as a Service): We help you deliver the best possible experience to your customers using the latest communication technology. We work with you to add real-time features, like SMS and voice, directly into your existing apps, systems and websites. This means you can automate customer journeys with features like:
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Automated Notifications: Send instant appointment reminders or order updates automatically.
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Secure Authentication: Use SMS for quick, secure user logins and verifications.
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SIP Trunks: High-performance, scalable connections to keep your office communications running smoothly and backed by Tier 1 upstream carriers.
What this means for you
You’ll still receive the same great service and support you’ve come to trust. Our commitment to simplifying your communications is stronger than ever. We just have a fresher look to match!
See Fdx in action
We’d love to show you how these solutions can work for your business. Request a demo by emailing sales@fdx.com.au. One of our account managers will be in touch.
Staying in touch
Contacting us remains simple:
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Phone: You can still reach us at
1300 000 FDX. -
Email: Our team now uses @fdx.com.au email addresses. Any emails sent to our old Fone Dynamics addresses will automatically forward to our new inboxes.
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Support: Our escalation matrix is updated on our website. It can be accessed via this link:
fdx.com.au/escalation
Thank you for being part of our journey over the last decade. We can’t wait to show you what comes next as Fdx.
Warm regards,
The Fdx Team
(Formerly Fone Dynamics)